Terms of Use

1. Acceptance of These Terms

By creating an account, signing in, joining an organization, signing up for an event, logging hours, uploading files, managing an organization, or otherwise using Volunteerio, you agree to these Terms of Use and the Privacy Policy.

If you do not agree, do not use Volunteerio. If you are under the age of majority where you live, you should use Volunteerio only with permission from a parent, guardian, school, program, or authorized organization.

2. What Volunteerio Does

Volunteerio provides tools for volunteer hour tracking, organization membership, event sign-ups, attendance, waiver or permission form workflows, uploaded proof files, hour approvals, reports, and organization administration.

Volunteerio is a software tool. Volunteerio does not supervise events, guarantee volunteer opportunities, guarantee acceptance of hours, provide legal advice, or decide whether an organization, event, waiver, or volunteer record meets a school, program, court, employer, or legal requirement.

3. Accounts and Account Types

Users may choose a volunteer account, an admin account, or both. Account type controls which dashboards and tools are shown.

• Volunteer tools allow users to join organizations, explore opportunities, sign up for events, log hours, upload proof, and track progress.
• Admin tools allow approved admins to manage organizations, events, sign-ups, members, attendance, waiver settings, and submitted hours.
• Main Admins control admin access for their organization. Other admins may manage organization details and events, but only the Main Admin controls admin access unless the organization changes that access through an approved workflow.

You are responsible for keeping your account information accurate and keeping your login credentials secure.

4. User Responsibilities

When using Volunteerio, you agree that you will:

• Provide accurate information and keep it reasonably up to date.
• Use your own account and not impersonate another person.
• Submit only truthful volunteer hours, event sign-ups, attendance information, waiver confirmations, and proof files.
• Upload only files that you have the right to upload.
• Not upload malware, illegal content, abusive content, or unnecessary sensitive information.
• Not try to access organizations, accounts, records, or admin tools that you are not authorized to access.
• Not interfere with, attack, scrape, reverse engineer, overload, or misuse the service.

5. Organization and Admin Responsibilities

If you create or manage an organization in Volunteerio, you represent that you have authority to do so or have been granted proper access by the organization.

Organization admins and main admins are responsible for:

• Keeping organization information, contacts, event details, rules, and age requirements accurate.
• Deciding whether volunteers are eligible for events.
• Supervising events, safety procedures, attendance, and volunteer conduct outside the website.
• Reviewing and approving or rejecting hours fairly and accurately.
• Managing minors, permissions, emergency procedures, and parent or guardian requirements when needed.
• Choosing whether a waiver, permission slip, or proof upload is needed, and confirming that those materials are appropriate for the event.
• Protecting member information and using it only for legitimate organization purposes.

6. Volunteer Hours and Approvals

Volunteerio helps record and organize hours, but it does not guarantee that hours will be accepted by any school, organization, program, court, employer, or other third party. Organizations may approve, reject, request proof, or provide feedback on submitted hours.

If an organization has rules requiring proof, approval, or other information, users must follow those rules before submitting or receiving approval for hours.

7. Event Sign-Ups, Attendance, and Positions

Admins may create event positions, volunteer limits, sign-up deadlines, age requirements, and attendance records. Volunteers must read event details before signing up and should cancel or contact the organization if they cannot attend.

Volunteerio may show that a role is full, that a user does not meet an age requirement, or that a waiver or role selection is required before sign-up. Those checks help manage the website, but organizations remain responsible for event supervision and real-world eligibility decisions.

8. Waivers, Permission Forms, and Electronic Confirmation

Organizations may upload waiver, permission, or event form files and require volunteers to confirm them before signing up. When a user types a legal name and confirms a waiver, Volunteerio may store the typed name, account, event, organization, file reference, and time of confirmation.

By typing a legal name and confirming a waiver, you agree that the typed name is intended to act as an electronic confirmation for that Volunteerio workflow. If the user is a minor or if an event requires parent or guardian permission, the organization is responsible for collecting any additional permission that is legally or practically required.

Volunteerio does not guarantee that any waiver, permission form, or electronic confirmation is valid or enforceable for a specific event, school, organization, state, country, or situation. Organizations should get legal review for important waiver language.

9. Uploaded Files and Content

Users and organizations may upload files such as proof of service, waiver PDFs, permission forms, and profile photos. You keep responsibility for the content you upload. You grant Volunteerio permission to store, display, process, and transmit uploaded content as needed to provide the service.

We may remove content or restrict access if we believe it violates these Terms, creates a security risk, violates law, or harms the service or other users.

10. No Emergency or Safety Service

Volunteerio is not an emergency service, safety monitoring service, or substitute for adult supervision. If there is an emergency, contact emergency services, an event supervisor, a parent or guardian, or the appropriate organization contact directly.

11. Privacy

Our Privacy Policy explains how Volunteerio collects, uses, shares, and protects information. By using Volunteerio, you also agree to the Privacy Policy.

12. Availability and Changes

Volunteerio may change, update, suspend, or remove features at any time. We try to keep the service available and useful, but we do not guarantee uninterrupted access, error-free operation, or permanent availability of every feature.

13. Account Suspension or Termination

We may suspend or terminate accounts, restrict access, remove content, or notify an organization if a user violates these Terms, creates security risks, submits false information, abuses the service, or uses the service in a way that could harm other users, organizations, or Volunteerio.

14. Disclaimers

Volunteerio is provided "as is" and "as available." To the maximum extent permitted by law, Volunteerio disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and legal sufficiency of records, waivers, approvals, or exports.

15. Limitation of Liability

To the maximum extent permitted by law, Volunteerio will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost data, lost records, lost opportunities, unauthorized access, event issues, rejected volunteer hours, or disputes between volunteers and organizations.

16. Governing Law

These Terms are intended to be governed by the laws of Washington, USA, unless another law must apply. Some users may have rights that cannot be limited by these Terms.

17. Changes to These Terms

We may update these Terms from time to time. When we make changes, we will update the "Last updated" date above. Continued use of Volunteerio after updated Terms are posted means you accept the updated Terms.

18. Contact

Questions about these Terms can be sent to: